Privacy Policy

Information We Collect

When you visit our website, we may collect the following information:

  • Information you provide through contact forms (name, email, phone, message)
  • Technical information about your visit (IP address, browser type, pages visited)
  • Analytics data through Google Analytics (if consented)

Trailer Rental Inquiries

If you submit a trailer availability request, we collect your name, email address, phone number, requested pickup and return dates, selected rental period, privacy acknowledgement, and any optional message you provide. We use these details only to review and respond to your inquiry; submitting a request does not make a reservation. Please do not include driver's-licence, vehicle-plate, payment-card, or other sensitive information in the message.

Rental inquiries are stored for authorized staff to review in the rental admin. A separate staff email alert contains the request reference and trailer name, but not your contact information. The request form also uses a keyed hash of your IP address for rate limiting; the raw IP address is not stored in the rental rate-limit table. When we confirm a booking, your name, contact details and booking details are sent securely to our invoicing system so we can invoice the rental and email you a confirmation. Staff review rental inquiries quarterly and manually delete records that are no longer needed; the system does not automatically delete inquiries. Contact us to request access, correction, or deletion.

How We Use Your Information

We use collected information to:

  • Respond to your inquiries and provide customer service
  • Improve our website and services
  • Understand how visitors use our website (analytics)
  • Send you information about our products and services (with consent)

Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through our cookie banner or browser settings.

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Google Analytics to understand website usage (optional)

Third-Party Services

We use Google Analytics to analyze website traffic. Google's privacy policy applies to this data: https://policies.google.com/privacy

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for data processing
  • Control cookie preferences

Contact Information

For privacy-related questions or to exercise your rights, contact us:

  • Email: jake@xforgesupplyltd.ca
  • Phone: (780) 219-7730
  • Address: 16 Cessna Road, Peace River, AB

Policy Updates

This privacy policy may be updated periodically. The last updated date is shown below.

Last Updated: November 13, 2026

Back to Home